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Since 2013, we have been helping businesses and individuals easily send internationally.
Shipments sent via ParcelParcel
We take great pride in our mild obsession with providing the best possible service. When you send a package, pallet, or document through ParcelParcel, our support team will offer you free advice and assistance at every step of the shipping process. Whether you have questions about customs, package dimensions, or packaging materials, we are here to help you!
If you have any questions about sending your package, our support team will provide you with free advice on completing the appropriate customs forms and answer your inquiries about insurance and packaging. You can reach out to us through the live chat or by calling 085 877 1656 (Netherlands) or 038 087 099 (Belgium). Prefer email? Send your message to [email protected]. ParcelParcel is committed to offering you the best possible service and strives to improve the way we assist our customers every day. Do you have any ideas or suggestions? Let us know!
It's easy and fast to send a package via ParcelParcel following these steps:
Enter the destination, shipping type (envelope, package, or pallet), size, and weight to compare rates from carriers like FedEx, DHL, DPD, Skynet, and TNT for each country.
An overview of prices and delivery times from different courier services will be displayed. Provide your name and email address to receive the price proposal by email. This proposal will also include additional information about packaging, shipping methods, and any potential customs duties.
If you agree with the proposal, click on the confirmation button in the email to proceed with the payment.
Select your preferred payment method. Individuals can pay via iDEAL, Bancontact, or credit card. Businesses will receive a digital invoice after shipment.
You will now receive the shipping label via email. Print it and affix it to the package.
Once we receive your payment, we will pick up the package from your home and ensure it reaches its destination as quickly as possible. You can track the shipment 24/7 with our Track & Trace service.
In our checklist for (international) shipments, you'll find important considerations when sending a package. For instance, if you're sending a package to a country outside Europe, it's essential to include the correct customs form. If you want to ensure that your package is sent correctly, please contact our support team or check out one of our informative blogs:
Whether you're sending an affordable package to Germany, heavy packages to Italy, or a document to the United Arab Emirates, ParcelParcel is experienced in delivering packages to the most remote parts of the world. When sending a package abroad, it's crucial to consider the additional requirements involved. You may need to add customs forms for shipments outside Europe and may encounter extra costs such as import duties, VAT, and customs clearance fees.
If you want to send a package to the Netherlands from abroad, ParcelParcel is the right choice. We provide essential information for importing and sending your documents, packages, and pallets. With ParcelParcel, you can enjoy competitive rates for both imports and international shipments, and your package will be delivered by reputable courier companies. This also applies when sending a package within the Netherlands. We collaborate with couriers such as TNT, DHL, DPD, and FedEx. Whether your package is going to the other side of the world or just within your local area, we've got you covered.
Importing to the Netherlands involves various regulations, such as import restrictions and prohibitions. On our website, you'll find all the information you need for sending a package within or to the Netherlands. If you still have questions, feel free to contact us.
If you're looking for a reliable partner for your business shipments, ParcelParcel has created a dedicated environment for businesses to easily book shipments and view all their invoices in one convenient summary invoice. Register for a business account and enjoy numerous benefits.
Curious about the costs of sending your package? The shipping cost depends on several factors, such as weight, destination, and dimensions. You can use the comparison tool above to find the lowest price for sending your package in five simple steps:
If you have any questions about the cost of sending a package, our support team is ready to assist you. Send a message to one of our logistics specialists via the chat or contact us by phone at 085 877 16 56 (Netherlands) or 038 087 099 (Belgium).
You can both export (e.g., Netherlands/Belgium to ) or import ( to Netherlands/Belgium) via ParcelParcel.
Well, very simple. At ParcelParcel, we make international shipping easy. Here's how it works:
You can instantly check the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment, and you will see all available shipping options along with their respective delivery times. The calculator can be used to compare shipping rates for both export and import shipments.
If you need help calculating a shipping rate, watch the video below. Click on the 
button to play the video and the 
icon to view the video in fullscreen.
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Shipping costs are calculated based on dimensions (LxWxH in cm), weight (in kg), and the destination country. Both the actual weight (as shown on the scale) and the volumetric weight are considered.
The volumetric weight is the weight calculated based on the space your shipment occupies in the plane. The higher of the two weights (volumetric or actual weight) is used to calculate the shipping rate. You don't need to calculate this yourself; our calculator does it for you.
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You can use the discount code PP10 for 10% discount on the transportation costs of your first shipment. You can apply the discount code during the checkout process (instructions).
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Whether additional costs apply depends on whether your shipment stays within the European Union or is sent to/from a country outside the European Union. Below, you can see the additional costs for each situation.
Within the European Union
If, for example, you send a shipment from the Netherlands to Italy (within the EU), there will be an additional 21% VAT on the shipping costs.
Furthermore, if your shipment stays within the European Union, you won't have to deal with any import duties or customs clearance fees because your shipment doesn't go through customs. Please note that the European Union is not the same as Europe.
View here all the countries that are part of the European Union. For example, Switzerland is part of Europe but not part of the European Union.
Outside the European Union
If, for example, you send a shipment from the Netherlands to the United States, there will be no VAT (0%) applied to the displayed shipping rates.
However, there might be import duties levied by customs in the destination country if you send a shipment to/from a country outside the European Union. Typically, customs costs are charged to the recipient. This is known as Delivered At Place (DAP) in logistics terminology.
Customs is a government agency that levies import duties in certain cases to protect the local market. As a company, you can also ship using Delivered Duty Paid (DDP), which means any customs costs will be charged to you as the sender.
If you have any questions about this topic, feel free to contact us. Additionally, you can read everything about import duties, VAT, and the customs clearance process in this blog.
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A customs invoice is a form where all the goods you want to ship are specified. This invoice includes an English description of the goods, along with their corresponding value and weight.
The contents of your shipment must be specified per type of product you're sending to avoid delays at customs. A customs invoice is always prepared in quadruplicate in accordance with customs guidelines.
When is a customs invoice required?
A customs invoice is only required for shipments to/from countries outside the European Union (e.g., Netherlands - United States). If your shipment stays within the European Union (e.g., Netherlands - Italy), your shipment will not go through customs, and therefore, a customs invoice is not required.
Additionally, document shipments are not subject to customs, so if you're sending a document to a country within/outside the European Union, no customs invoice is needed.
Please note that not all goods can be shipped to every country. You can find a list of goods that cannot be sent via ParcelParcel on this page.
Do I need to create a customs invoice myself?
If you're sending a shipment to/from a country outside the European Union, it's mandatory to include a customs invoice with the shipment. We provide free support in creating a customs invoice.
You can easily generate a customs invoice through our shipping platform. The customs invoice will be automatically generated based on the content you specified during your booking.
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You can import just as easily as export via ParcelParcel.
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You can find a list of goods that cannot be shipped via ParcelParcel on this page.
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